Privacy Policy

Welcome to HanovaDevs ("we," "us," "our," or "HanovaDevs"). We operate as a 100% remote-first digital agency and custom software studio specializing in AI automation systems, conversational agents, custom software engineering, web application development, SEO, and digital consulting.

HanovaDevs operates entirely through digital and cloud-based infrastructure without physical walk-in office locations. All client consultations, discovery sessions, engineering collaboration, and support services are delivered remotely.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal and business information when you visit our website (https://www.hanovadevs.com), use our interactive tools (such as our Project Estimator and AI Assistant Aria), schedule remote video/voice consultations, or engage our team for digital engineering services.

We collect information in two primary ways: information you directly provide to us, and technical information collected automatically as you browse our digital platforms.

A. Information You Provide Directly

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  Contact & Identification Details: Name, email address, phone number, company or brand name, and job title when you submit an inquiry or book a discovery meeting.
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  Project Scope & Budget Information: Project goals, technical requirements, target delivery timelines, selected feature sets, and estimated investment ranges provided via our Contact Form or Project Estimator.
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  Consultation & Remote Scheduling Details: Preferred meeting dates, times, timezones, and call agendas submitted through our digital consultation scheduler (for remote Google Meet or Zoom sessions).
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  AI Assistant Interactions: Chat messages, inquiry prompts, and contact details shared during conversations with our website AI assistant (Aria).
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  Newsletter Subscriptions: Email address submitted to receive engineering insights, tech case studies, and studio news.
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  Client Communications: Notes, feedback, project files, and specifications shared during remote discovery and active engineering sprints.

B. Information Collected Automatically

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  Device & Browser Telemetry: Browser type, operating system, device class (mobile, tablet, desktop), screen resolution, and language settings.
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  Network & Access Logs: Approximate geographic location (country/city level from IP), referral URLs, pages visited, time spent per page, and navigation paths.
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  Performance Metrics: Core Web Vitals, page load speeds, and client-side error telemetry collected through privacy-focused infrastructure telemetry (e.g., Vercel Web Analytics and Speed Insights).

We utilize collected information solely for legitimate business operations and digital service delivery purposes, including:

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  Responding to inquiries, project proposals, and scheduling remote technical discovery sessions.
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  Scoping, architecting, developing, and deploying custom software and automation solutions.
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  Operating and refining our interactive cost calculators, AI assistant responses, and site navigation.
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  Delivering technical newsletters, case study releases, and agency announcements (with full unsubscribe controls).
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  Monitoring application performance, server reliability, and preventing fraudulent or abusive activity.
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  Complying with contractual, accounting, and legal obligations.

HanovaDevs prioritizes lightweight, privacy-respecting technology. Essential storage supports requested functionality. Optional analytics remains disabled until you enable it through our cookie controls.

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  Essential storage: The first-party hanova_consent cookie remembers your choice for 180 days. Saved news is stored locally when you use that feature; portal authentication uses session storage. These are not advertising profiles.
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  Optional analytics: With your permission, Vercel Web Analytics and Speed Insights measure visits and performance, and Google Tag Manager loads analytics tags. These services may process page URLs, technical information and usage events. Advertising consent is not enabled by this website.
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  Your choice: Essential only and Allow analytics are available in the initial banner. Use Cookie settings in the footer to change your choice. Disabling active analytics reloads the page to stop measurement scripts and removes known first-party Google analytics cookies. You can also manage storage through your browser.

Our website features "Aria," an AI assistant that explains our services, products and team, links to illustrative project estimates, and helps visitors prepare an enquiry. A contact request is not a confirmed meeting.

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  Processing Context: Messages submitted to Aria may be sent through our server-side API to Anthropic to generate a response when the assistant is configured. A local fallback may be used when that service is unavailable. Do not send secrets or information you are not authorized to share.
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  Provider Terms: Processing, retention and any provider training rules depend on the configured service and applicable account terms. We do not claim a universal no-training or zero-retention guarantee.
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  Contact Handoff: The website does not automatically save Aria conversations to the company database. If you submit the contact form, your name, email and enquiry are emailed to our team. Recent conversation excerpts are included only if you select the optional sharing checkbox. Sent enquiries may be retained for follow-up; they are not anonymous.

To provide a dependable digital infrastructure, we integrate with established, reputable cloud service providers. Each provider processes data strictly under confidentiality and data protection standards:

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  Cloud Hosting & Edge CDN: Vercel Inc. (Global edge infrastructure, serverless compute, and performance telemetry).
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  Typeface Delivery: The website requests fonts from Google Fonts and its font CDN. Those requests include technical connection information and are separate from optional analytics.
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  Communication & Email Dispatch: Formsubmit / Nodemailer / SMTP gateways for contact routing and inquiry dispatch.
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  Calendar & Scheduling: Google Calendar API links for generating user-directed remote calendar invitation events.

HanovaDevs does not sell, rent, or trade your personal information. We only share information under strict, limited circumstances:

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  Authorized Service Providers: Trusted infrastructure vendors (hosting, database, email) who assist in running our web platforms under confidentiality obligations.
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  Client Consent: When you explicitly authorize us to share information (e.g., integrating third-party APIs into your custom software project).
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  Legal & Protection Requirements: If required to do so by applicable law, court order, or to protect the safety, rights, and intellectual property of HanovaDevs, our clients, or the public.

We implement industry-standard administrative, technical, and cybersecurity safeguards to prevent unauthorized access, disclosure, alteration, or destruction of information across our remote cloud infrastructure.

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  Transport security: Production website requests use HTTPS. The negotiated protocol depends on the browser and hosting provider.
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  Access controls: Administrative access is authenticated and should be limited to authorized personnel. Client-project controls and any multi-factor requirements are agreed and assessed for that project.
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  Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, manage ongoing client engagements, or comply with legal and audit requirements.

HanovaDevs works remotely. Our hosting and processing providers may operate in locations outside your country. Information we collect may be processed and stored on cloud servers distributed worldwide.

By interacting with our website and submitting your details, you acknowledge that your information may be transferred to and maintained on computer networks located outside of your state, province, or country, where data protection laws may differ. We take all reasonable steps to ensure your data is treated securely in accordance with this Privacy Policy.

Depending on your jurisdiction (including the EU/EEA, UK, California, and other regions with applicable privacy frameworks), you may have specific rights regarding your personal information:

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  Access & Portability: Request confirmation of whether we hold your information and obtain a copy of your records in a structured format.
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  Correction: Request updates or corrections to incomplete or inaccurate personal details.
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  Deletion: Request the erasure of your personal information where there is no legal requirement for retention.
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  Marketing Opt-Out: Unsubscribe from marketing newsletters at any time by clicking the unsubscribe link or contacting us directly.
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  Withdrawal of Consent: Revoke previously granted consent for specific data processing activities.

To exercise any of these rights, please contact us at contact@hanovadevs.com. We respond to all verified requests in a timely manner.

Our website, digital products, and services are strictly targeted at business professionals and individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 16. If you believe a minor has provided us with personal information, please notify us immediately for prompt deletion.

Our website, case studies, and research publications may contain links to external websites, client projects, and third-party tools. We do not control and are not responsible for the privacy practices, content, or policies of third-party domains. We encourage you to review the privacy notices of any external site you visit.

We may update this Privacy Policy periodically to reflect technological advancements, operational changes, or legal updates. When changes are published, we will revise the "Last updated" date at the top of this document. Continued use of our website or services after updates constitutes acceptance of the modified policy.

If you have questions, feedback, or privacy-related requests regarding this Privacy Policy or our remote data management practices, please contact our team:

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  Email: contact@hanovadevs.com
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  Website: https://www.hanovadevs.com
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  Operations: 100% Remote-First Digital Studio & Software Agency
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  Response Commitment: All inquiries receive a reply within 24–48 business hours.